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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-4 Wochen60-120 minMehrere Tage bis Wochen15-30 min
Participantsdifferent
5-202-82-62-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsRoot cause notes, Countermeasures
Tagsno overlap
UX researchTrackingBehavior
Theory of ConstraintsAssumptionsSystems thinking
Root causeSafetySystemicIncident
Root causeIncidentLeanProblem solving
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