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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.For a series of incidents with a similar pattern, the method arranges individual events as branches of a common origin. It makes visible which conditions keep recurring.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-4 Wochen60-120 min2-4 hMehrere Tage bis Wochen
Participantsdifferent
5-202-82-62-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsFamily Tree Diagram, Pattern Notes, Systemic MeasuresMORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations
Tagsno overlap
UX researchTrackingBehavior
Theory of ConstraintsAssumptionsSystems thinking
Root causePatternsIncidentSystemic
Root causeSafetySystemicIncident
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