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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-4 Wochen60-120 min2-6 h15-30 min
Participantsdifferent
5-202-83-102-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsRoot cause notes, Countermeasures
Tagsno overlap
UX researchTrackingBehavior
Theory of ConstraintsAssumptionsSystems thinking
CausalityIncidentRoot causeTimeline
Root causeIncidentLeanProblem solving
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