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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 Wochen60-120 min45-90 min30-120 min
Participantsdifferent
5-202-82-52-6
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsA3 Report, Action Plan, Root Cause AnalysisObservation Notes, Improvement Ideas
Tagsno overlap
UX researchTrackingBehavior
Theory of ConstraintsAssumptionsSystems thinking
LeanProblem solvingCoachingOperations
LeanObservationProcessOperations
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