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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Evaporating Cloud.
Systems Thinking
Evaporating Cloud
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.The method makes visible why two seemingly incompatible demands arise and which assumption must be tested to resolve the conflict.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-4 Wochen60-120 min15-30 min45-90 min
Participantsdifferent
5-202-82-62-5
Formatdifferent
AsyncWorkshopWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineConflict Cloud, Assumption List, Breakthrough Ideas, Next ExperimentsRoot cause notes, CountermeasuresA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
UX researchTrackingBehavior
Theory of ConstraintsAssumptionsSystems thinking
Root causeIncidentLeanProblem solving
LeanProblem solvingCoachingOperations
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