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| Criterion |  UX Research Diary Study |  Decision Making Delphi Method |  Business Strategy Balanced Scorecard |  UX Research HEART Framework |
|---|---|---|---|---|
Purposedifferent | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitydifferent | Medium | High | High | Medium |
Timedifferent | 1-4 Wochen | 1-4 Wochen | Halber Tag bis mehrere Wochen | 120 min initial, dann laufend |
Participantsdifferent | 5-20 | 6-30 Experten | 4-12 | 3-6 |
Formatdifferent | Async | Async | Workshop + async | Workshop + async |
Outputdifferent | Diary Entries, Longitudinal Patterns, Experience Timeline | Expert Forecast, Consensus Range, Assumption Notes | Balanced Scorecard, Strategic Measures, Initiative Map | HEART-GSM Table, Dashboard |
Tagsno overlap | UX researchTrackingBehavior | ForecastingExpertsDecisionStrategy | StrategyMetricsExecution | MetricsUX researchMeasurementSatisfaction |