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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumLowMediumHigh
Timedifferent
1-4 Wochen60-90 min120 min initial, dann laufend2-8 h
Participantsdifferent
5-204-103-62-8
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineProblem Cluster, Prioritized Challenge, ExperimentHEART-GSM Table, DashboardProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
UX researchTrackingBehavior
FacilitationDecisionProblem solvingWorkshop
MetricsUX researchMeasurementSatisfaction
Problem solvingRoot causeDecisionOperations
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