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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-4 Wochen1-3 Wochen20-40 min initial, dann laufend30 min Setup, dann laufend
Participantsdifferent
5-204-12 Beobachtungen3-151-3 maintaining, briefing for everyone
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineField Notes, Workflow Insights, Pain PointsROAM Board, Owner ListRAID Log, Status Report Source
Tagsno overlap
UX researchTrackingBehavior
UX researchObservationContext
RiskAgileTrackingAlignment
RiskTrackingStakeholdersGovernance
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