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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Planning Poker.
Agile
Planning Poker
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When estimates within the team diverge too much, it puts differing expectations on a common test bench. It separates rough complexity from unspoken assumptions.When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-4 Wochen1-3 Wochen2-5 min je Item20-40 min initial, dann laufend
Participantsdifferent
5-204-12 Beobachtungen3-93-15
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineField Notes, Workflow Insights, Pain PointsRelative Estimates, Assumption Notes, Split CandidatesROAM Board, Owner List
Tagsno overlap
UX researchTrackingBehavior
UX researchObservationContext
EstimationAgileRelative sizingTeam
RiskAgileTrackingAlignment
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