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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
1-4 Wochen1-3 Wochen2-6 h2-6 h
Participantsdifferent
5-204-12 Beobachtungen3-103-8
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineField Notes, Workflow Insights, Pain PointsEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsCurrent Reality Tree, Core Problems, Intervention Ideas
Tagsno overlap
UX researchTrackingBehavior
UX researchObservationContext
CausalityIncidentRoot causeTimeline
Systems thinkingRoot causeConstraintsCausality
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