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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 Wochen1-3 Wochen45-90 min30 min Setup, dann laufend
Participantsdifferent
5-204-12 Beobachtungen3-81-3 maintaining, briefing for everyone
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineField Notes, Workflow Insights, Pain PointsCATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsRAID Log, Status Report Source
Tagsno overlap
UX researchTrackingBehavior
UX researchObservationContext
Systems thinkingFramingStakeholders
RiskTrackingStakeholdersGovernance
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