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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-4 Wochen45-90 min1-3 h1-3 Wochen
Participantsdifferent
5-203-103-104-12 Beobachtungen
Formatdifferent
AsyncWorkshopWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineContext canvas, Open questions, Shared context notesProcess Map, Handoff List, Improvement BacklogField Notes, Workflow Insights, Pain Points
Tagsno overlap
UX researchTrackingBehavior
ContextFramingRequirementsCanvas
ProcessOperationsImprovement
UX researchObservationContext
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