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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-4 Wochen45-90 min120 min initial, dann laufend1-3 Wochen
Participantsdifferent
5-203-103-64-12 Beobachtungen
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineContext canvas, Open questions, Shared context notesHEART-GSM Table, DashboardField Notes, Workflow Insights, Pain Points
Tagsno overlap
UX researchTrackingBehavior
ContextFramingRequirementsCanvas
MetricsUX researchMeasurementSatisfaction
UX researchObservationContext
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