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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-4 Wochen45-120 minHalf day30-60 min
Participantsdifferent
5-202-63-122-10
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineChange Matrix, Cause Hypotheses, Validation Questions, Action ListLeverage Map, Action StrategyIceberg Worksheet, Pattern Notes, Intervention Ideas
Tagsno overlap
UX researchTrackingBehavior
ChangeRoot causeTroubleshootingComparison
Systems thinkingChangeStrategy
Systems thinkingRoot causePatterns
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