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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Change Analysis.
Operations
Change Analysis
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-4 Wochen45-120 min1-3 hHalf day
Participantsdifferent
5-202-62-83-12
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineChange Matrix, Cause Hypotheses, Validation Questions, Action ListGap Matrix, Action Plan, Risk NotesLeverage Map, Action Strategy
Tagsno overlap
UX researchTrackingBehavior
ChangeRoot causeTroubleshootingComparison
StrategyAnalysisPlanning
Systems thinkingChangeStrategy
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