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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-4 Wochen45-120 min60-90 min15-30 min
Participantsdifferent
5-202-64-102-6
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineChange Matrix, Cause Hypotheses, Validation Questions, Action ListProblem Cluster, Prioritized Challenge, ExperimentRoot cause notes, Countermeasures
Tagsno overlap
UX researchTrackingBehavior
ChangeRoot causeTroubleshootingComparison
FacilitationDecisionProblem solvingWorkshop
Root causeIncidentLeanProblem solving
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