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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumHighHighMedium
Timedifferent
1-4 Wochen2-6 h2-8 h45-90 min
Participantsdifferent
5-203-102-82-5
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsProblem Analysis, Decision Analysis, Risk PlanA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
UX researchTrackingBehavior
CausalityIncidentRoot causeTimeline
Problem solvingRoot causeDecisionOperations
LeanProblem solvingCoachingOperations
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