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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Decision Tree method illustration showing its working structure
Decision Making
Decision Tree
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For decisions with follow-on paths and dependencies, a linear comparison is often not enough. A Decision Tree shows how options branch under conditions and which consequences hang on each branch.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumHighMediumLow
Timedifferent
1-4 Wochen2-6 h30-90 min15-30 min
Participantsdifferent
5-203-101-62-6
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsDecision Tree, Option Map, Assumption ListRoot cause notes, Countermeasures
Tagsno overlap
UX researchTrackingBehavior
CausalityIncidentRoot causeTimeline
DecisionTreeOptions
Root causeIncidentLeanProblem solving
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