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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-4 Wochen20-45 min15-30 min30-60 min
Participantsdifferent
5-201-102-62-10
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineBehavior Over Time Graph, Trend Hypotheses, Key EventsRoot cause notes, CountermeasuresIceberg Worksheet, Pattern Notes, Intervention Ideas
Tagsno overlap
UX researchTrackingBehavior
Systems thinkingPatternsDynamics
Root causeIncidentLeanProblem solving
Systems thinkingRoot causePatterns
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