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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-4 Wochen45-90 min60-90 min30 min Setup, dann laufend
Participantsdifferent
5-202-53-61-3 maintaining, briefing for everyone
Formatdifferent
AsyncWorkshop + asyncWorkshopAsync
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineA3 Report, Action Plan, Root Cause AnalysisSalience Diagram, Strategy per ClassRAID Log, Status Report Source
Tagsno overlap
UX researchTrackingBehavior
LeanProblem solvingCoachingOperations
StakeholdersFacilitationAlignmentGovernance
RiskTrackingStakeholdersGovernance
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