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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-4 Wochen45-90 min30 min Setup, dann laufend15-30 min
Participantsdifferent
5-202-51-3 maintaining, briefing for everyone2-6
Formatdifferent
AsyncWorkshop + asyncAsyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineA3 Report, Action Plan, Root Cause AnalysisRAID Log, Status Report SourceRoot cause notes, Countermeasures
Tagsno overlap
UX researchTrackingBehavior
LeanProblem solvingCoachingOperations
RiskTrackingStakeholdersGovernance
Root causeIncidentLeanProblem solving
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