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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-4 Wochen45-90 min60-90 min30-120 min
Participantsdifferent
5-202-54-102-6
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineA3 Report, Action Plan, Root Cause AnalysisProblem Cluster, Prioritized Challenge, ExperimentObservation Notes, Improvement Ideas
Tagsno overlap
UX researchTrackingBehavior
LeanProblem solvingCoachingOperations
FacilitationDecisionProblem solvingWorkshop
LeanObservationProcessOperations
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