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Criterion
Paper illustration for Diary Study.
UX Research
Diary Study
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Behavior Over Time Graph.
Systems Thinking
Behavior Over Time Graph
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.A Behavior Over Time Graph shows how a metric or observation develops over time. The method makes trends, breaks, and recurring patterns visible that get lost in snapshots.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-4 Wochen45-90 min20-45 min30-120 min
Participantsdifferent
5-202-51-102-6
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Diary Entries, Longitudinal Patterns, Experience TimelineA3 Report, Action Plan, Root Cause AnalysisBehavior Over Time Graph, Trend Hypotheses, Key EventsObservation Notes, Improvement Ideas
Tagsno overlap
UX researchTrackingBehavior
LeanProblem solvingCoachingOperations
Systems thinkingPatternsDynamics
LeanObservationProcessOperations
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