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Criterion
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
HighHighHighMedium
Timedifferent
1 Tag bis mehrere Wochen2-8 hMehrere Tage bis Wochen1-4 h
Participantsdifferent
4-102-82-63-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Problem Statement, Prototype, Test LearningsProblem Analysis, Decision Analysis, Risk PlanMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
InnovationPrototypeResearch
Problem solvingRoot causeDecisionOperations
Root causeSafetySystemicIncident
Root causeProblem solvingQualityIncident
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