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Criterion
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
HighHighMediumLow
Timedifferent
1 Tag bis mehrere Wochen2-8 h1-3 h60-90 min
Participantsdifferent
4-102-85-304-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Problem Statement, Prototype, Test LearningsProblem Analysis, Decision Analysis, Risk PlanConsensus Clusters, Theme Titles, Priority AreasProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
InnovationPrototypeResearch
Problem solvingRoot causeDecisionOperations
FacilitationConsensusWorkshopAlignment
FacilitationDecisionProblem solvingWorkshop
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