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| Criterion |  Innovation Design Thinking |  Operations Failure Mode and Effects Analysis |  Operations Gemba Walk |  Operations 5 Whys |
|---|---|---|---|---|
Purposedifferent | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | High | High | Low | Low |
Timedifferent | 1 Tag bis mehrere Wochen | 2-6 h | 30-120 min | 15-30 min |
Participantsdifferent | 4-10 | 3-10 | 2-6 | 2-6 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Problem Statement, Prototype, Test Learnings | FMEA Table, Risk Priority, Mitigation Actions | Observation Notes, Improvement Ideas | Root cause notes, Countermeasures |
Tagsno overlap | InnovationPrototypeResearch | RiskQualityOperationsRoot cause | LeanObservationProcessOperations | Root causeIncidentLeanProblem solving |