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| Criterion |  Innovation Design Thinking |  UX Research Empathy Mapping |  UX Research Surveys |  UX Research Personas |
|---|---|---|---|---|
Purposedifferent | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When a topic needs to be validated broadly and many people can answer the same question, surveys gather structured feedback in a scalable form. Answers become comparable and segmentable instead of remaining merely anecdotal. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. |
Complexitydifferent | High | Low | Medium | Medium |
Timedifferent | 1 Tag bis mehrere Wochen | 30–60 min | 3-14 Tage | 1-3 Tage |
Participantsdifferent | 4-10 | 4-8 | 50+ | Internes Team |
Formatdifferent | Workshop | Workshop | Async | Workshop + async |
Outputdifferent | Problem Statement, Prototype, Test Learnings | Empathy Map, Assumptions List, Research Gaps | Survey Results, Charts, Segment Insights | Persona Profiles, Needs Summary, Scenario Notes |
Tagsno overlap | InnovationPrototypeResearch | SynthesisQualitativeWorkshop | QuantitativeResearchValidation | ResearchCustomerSynthesis |