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Criterion
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration for Wizard of Oz Test
Product Discovery
Wizard of Oz Test
Paper illustration of a Learning Card with four fields for hypothesis, observation, insight, and action.
Product Discovery
Learning Card
Purposedifferent
For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When a new experience would still be too expensive to automate for real, it simulates the outcome behind the scenes. It checks user reaction and value before the technology disappears.The Learning Card connects traceable test results to a reasoned next action while keeping the limits of the insight visible.
Complexitydifferent
HighMediumHighLow
Timedifferent
1 Tag bis mehrere Wochen1-4 Wochen2-10 Tage25-40 min
Participantsdifferent
4-103-10 Kunden5-20 Nutzer1-5
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Problem Statement, Prototype, Test LearningsConcierge Learnings, Service Blueprint, MVP RisksPrototype Learnings, Manual Effort Notes, Risk ListLearning Card with evidence and next action
Tagsno overlap
InnovationPrototypeResearch
MVPValidationServiceDiscovery
PrototypeValidationMVP
ExperimentsValidationDiscoveryLearning
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