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Criterion
Design Thinking as a learning loop: an observation notebook, a focused problem statement, different idea sketches, a cardboard prototype and user-test notes. Feedback leads to new understanding.
Innovation
Design Thinking
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Purposedifferent
For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When a team works on symptoms but the real question stays fuzzy, a Problem Framing Workshop sharpens the view of the right problem. It separates observation, interpretation, and target picture from each other.
Complexitydifferent
HighMediumMediumLow
Timedifferent
1 Tag bis mehrere Wochen1-4 Wochen1-2 h60-120 min
Participantsdifferent
4-103-10 Kunden4-124-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Problem Statement, Prototype, Test LearningsConcierge Learnings, Service Blueprint, MVP RisksAlignment Map, Open Issues, Decision QuestionsProblem Statement, Scope Boundaries, Assumption List, Next Analysis Questions
Tagsno overlap
InnovationPrototypeResearch
MVPValidationServiceDiscovery
AlignmentStakeholdersStrategyFacilitation
FacilitationAlignmentDiscovery
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