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Criterion
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of DIBB with its method-specific working model.
Product Strategy
DIBB
Purposedifferent
When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report.
Complexitydifferent
HighHighMediumLow
Timedifferent
1-4 WochenHalf day2-4 h1-2 h
Participantsdifferent
6-30 Experten3-124-102-8
Formatdifferent
AsyncWorkshopWorkshopWorkshop + async
Outputdifferent
Expert Forecast, Consensus Range, Assumption NotesLeverage Map, Action StrategyJourney Map, Pain-point List, Opportunity BacklogDIBB document, Belief list, Bet list, Learning report
Tagsno overlap
ForecastingExpertsDecisionStrategy
Systems thinkingChangeStrategy
JourneyServiceService design
StrategyDecisionAssumptionsHypothesis
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