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Criterion
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of DIBB with its method-specific working model.
Product Strategy
DIBB
Purposedifferent
When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report.
Complexitydifferent
HighHighMediumLow
Timedifferent
1-4 WochenHalf day1-3 h1-2 h
Participantsdifferent
6-30 Experten3-123-102-8
Formatdifferent
AsyncWorkshopWorkshopWorkshop + async
Outputdifferent
Expert Forecast, Consensus Range, Assumption NotesLeverage Map, Action StrategyCustomer Journey Canvas, Pain Points, Experience OpportunitiesDIBB document, Belief list, Bet list, Learning report
Tagsno overlap
ForecastingExpertsDecisionStrategy
Systems thinkingChangeStrategy
JourneyCustomerService designCanvas
StrategyDecisionAssumptionsHypothesis
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