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| Criterion |  Decision Making Delphi Method |  UX Research Customer Journey Mapping |  Product Discovery Experiment Canvas |  Product Discovery Concierge MVP |
|---|---|---|---|---|
Purposedifferent | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When experiments become unreadable after the fact, it arranges hypothesis, signal, and learning goal on a single canvas. It separates problem, assumption, solution, and evidence. The result is captured as a Completed Experiment Canvas and a Success Metric. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. |
Complexitydifferent | High | Medium | Low | Medium |
Timedifferent | 1-4 Wochen | 2-4 h | 30-60 min | 1-4 Wochen |
Participantsdifferent | 6-30 Experten | 4-10 | 1-5 | 3-10 Kunden |
Formatdifferent | Async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Expert Forecast, Consensus Range, Assumption Notes | Journey Map, Pain-point List, Opportunity Backlog | Completed Experiment Canvas, Success Metric | Concierge Learnings, Service Blueprint, MVP Risks |
Tagsno overlap | ForecastingExpertsDecisionStrategy | JourneyServiceService design | ExperimentsValidationDiscoveryHypothesis | MVPValidationServiceDiscovery |