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Criterion
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Purposedifferent
When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.
Complexitydifferent
HighLowHighLow
Timedifferent
1-4 Wochen30-120 min2-8 h60-90 min
Participantsdifferent
6-30 Experten2-62-84-10
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Expert Forecast, Consensus Range, Assumption NotesObservation Notes, Improvement IdeasProblem Analysis, Decision Analysis, Risk PlanProblem Cluster, Prioritized Challenge, Experiment
Tagsno overlap
ForecastingExpertsDecisionStrategy
LeanObservationProcessOperations
Problem solvingRoot causeDecisionOperations
FacilitationDecisionProblem solvingWorkshop
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