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| Criterion | ![]() Decision Making Delphi Method | ![]() UX Research Empathy Mapping | ![]() UX Research Personas | ![]() Facilitation Decision Jam |
|---|---|---|---|---|
Purposedifferent | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. |
Complexitydifferent | High | Low | Medium | Low |
Timedifferent | 1-4 Wochen | 30–60 min | 1-3 Tage | 60-90 min |
Participantsdifferent | 6-30 Experten | 4-8 | Internes Team | 4-10 |
Formatdifferent | Async | Workshop | Workshop + async | Workshop |
Outputdifferent | Expert Forecast, Consensus Range, Assumption Notes | Empathy Map, Assumptions List, Research Gaps | Persona Profiles, Needs Summary, Scenario Notes | Problem Cluster, Prioritized Challenge, Experiment |
Tagsno overlap | ForecastingExpertsDecisionStrategy | SynthesisQualitativeWorkshop | ResearchCustomerSynthesis | FacilitationDecisionProblem solvingWorkshop |



