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Criterion
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of a Test Card with four fields for hypothesis, test, metric, and success threshold.
Product Discovery
Test Card
Paper illustration of DIBB with its method-specific working model.
Product Strategy
DIBB
Purposedifferent
When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.The Test Card turns a critical assumption into a testable claim and specifies in advance which result counts as success.DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report.
Complexitydifferent
HighMediumLowLow
Timedifferent
1-4 Wochen1-3 h20-35 min1-2 h
Participantsdifferent
6-30 Experten3-101-52-8
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Expert Forecast, Consensus Range, Assumption NotesCustomer Journey Canvas, Pain Points, Experience OpportunitiesTest Card with a pre-set thresholdDIBB document, Belief list, Bet list, Learning report
Tagsno overlap
ForecastingExpertsDecisionStrategy
JourneyCustomerService designCanvas
ExperimentsValidationDiscoveryHypothesis
StrategyDecisionAssumptionsHypothesis
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