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| Criterion |  Decision Making Delphi Method |  UX Design Customer Journey Canvas |  Systems Thinking Leverage Points |  Product Strategy DIBB |
|---|---|---|---|---|
Purposedifferent | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. | DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report. |
Complexitydifferent | High | Medium | High | Low |
Timedifferent | 1-4 Wochen | 1-3 h | Half day | 1-2 h |
Participantsdifferent | 6-30 Experten | 3-10 | 3-12 | 2-8 |
Formatdifferent | Async | Workshop | Workshop | Workshop + async |
Outputdifferent | Expert Forecast, Consensus Range, Assumption Notes | Customer Journey Canvas, Pain Points, Experience Opportunities | Leverage Map, Action Strategy | DIBB document, Belief list, Bet list, Learning report |
Tagsno overlap | ForecastingExpertsDecisionStrategy | JourneyCustomerService designCanvas | Systems thinkingChangeStrategy | StrategyDecisionAssumptionsHypothesis |