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Criterion
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of DIBB with its method-specific working model.
Product Strategy
DIBB
Purposedifferent
When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report.
Complexitydifferent
HighMediumMediumLow
Timedifferent
1-4 Wochen1-4 Wochen1-3 h1-2 h
Participantsdifferent
6-30 Experten3-10 Kunden3-102-8
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Expert Forecast, Consensus Range, Assumption NotesConcierge Learnings, Service Blueprint, MVP RisksCustomer Journey Canvas, Pain Points, Experience OpportunitiesDIBB document, Belief list, Bet list, Learning report
Tagsno overlap
ForecastingExpertsDecisionStrategy
MVPValidationServiceDiscovery
JourneyCustomerService designCanvas
StrategyDecisionAssumptionsHypothesis
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