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Criterion
Paper illustration for Delegation Poker.
Facilitation
Delegation Poker
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Responsibility Poker.
Facilitation
Responsibility Poker
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
When decisions get stuck between leadership and team, Delegation Poker clarifies the desired scope of autonomy. It shows how much decision-making latitude a role should actually get in practice.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When it stays unclear who carries responsibility and who only contributes, Responsibility Poker makes the distribution of responsibility explicit. It sharpens the boundaries between weighing in, deciding, and bearing consequences.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
LowMediumLowLow
Timedifferent
45-90 min1-3 h45-90 min30-120 min
Participantsdifferent
3-103-103-102-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Delegation Board, Decision Boundaries, Role AgreementsProcess Map, Handoff List, Improvement BacklogResponsibility Map, Role Agreements, Open QuestionsObservation Notes, Improvement Ideas
Tagsno overlap
AutonomyRolesTeam
ProcessOperationsImprovement
RolesResponsibilityTeamFacilitation
LeanObservationProcessOperations
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