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Criterion
Paper illustration for Delegation Poker.
Facilitation
Delegation Poker
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When decisions get stuck between leadership and team, Delegation Poker clarifies the desired scope of autonomy. It shows how much decision-making latitude a role should actually get in practice.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumLowMedium
Timedifferent
45-90 min1-3 h30-120 min45-90 min
Participantsdifferent
3-103-102-62-5
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Delegation Board, Decision Boundaries, Role AgreementsProcess Map, Handoff List, Improvement BacklogObservation Notes, Improvement IdeasA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
AutonomyRolesTeam
ProcessOperationsImprovement
LeanObservationProcessOperations
LeanProblem solvingCoachingOperations
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