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Criterion
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
90-180 min1-3 Tage30–60 min1-3 h
Participantsdifferent
4-12Internes Team4-85-30
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Decision Rights Matrix, AgreementPersona Profiles, Needs Summary, Scenario NotesEmpathy Map, Assumptions List, Research GapsConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
DecisionGovernanceAlignmentResponsibility
ResearchCustomerSynthesis
SynthesisQualitativeWorkshop
FacilitationConsensusWorkshopAlignment
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