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| Criterion |  Facilitation Decision Jam |  UX Design Service Blueprinting |  Facilitation Stakeholder Mapping |  Facilitation Consensus Workshop |
|---|---|---|---|---|
Purposedifferent | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. |
Complexitydifferent | Low | High | Low | Medium |
Timedifferent | 60-90 min | 0.5-2 Tage | 60–90 min | 1-3 h |
Participantsdifferent | 4-10 | 6-12 | 2-8 | 5-30 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Problem Cluster, Prioritized Challenge, Experiment | Service Blueprint, Fail Points, Ownership Map | Stakeholder Map, Engagement Plan, Risk Notes | Consensus Clusters, Theme Titles, Priority Areas |
Tagsno overlap | FacilitationDecisionProblem solvingWorkshop | Service designOperationsJourneyBlueprint | StakeholdersAlignmentFacilitationChange | FacilitationConsensusWorkshopAlignment |