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| Criterion | ![]() Facilitation Decision Jam | ![]() UX Design Service Blueprinting | ![]() Facilitation Stakeholder Mapping | ![]() Facilitation Alignment Mapping |
|---|---|---|---|---|
Purposedifferent | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first. | When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable. |
Complexitydifferent | Low | High | Low | Medium |
Timedifferent | 60-90 min | 0.5-2 Tage | 60–90 min | 1-2 h |
Participantsdifferent | 4-10 | 6-12 | 2-8 | 4-12 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Problem Cluster, Prioritized Challenge, Experiment | Service Blueprint, Fail Points, Ownership Map | Stakeholder Map, Engagement Plan, Risk Notes | Alignment Map, Open Issues, Decision Questions |
Tagsno overlap | FacilitationDecisionProblem solvingWorkshop | Service designOperationsJourneyBlueprint | StakeholdersAlignmentFacilitationChange | AlignmentStakeholdersStrategyFacilitation |



