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Criterion
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Empathy Mapping
UX Research
Empathy Mapping
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumLowLow
Timedifferent
60-90 min1-4 h30–60 min15-30 min
Participantsdifferent
4-103-84-82-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Problem Cluster, Prioritized Challenge, ExperimentProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanEmpathy Map, Assumptions List, Research GapsRoot cause notes, Countermeasures
Tagsno overlap
FacilitationDecisionProblem solvingWorkshop
Root causeProblem solvingQualityIncident
SynthesisQualitativeWorkshop
Root causeIncidentLeanProblem solving
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