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Criterion
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Purposedifferent
When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.
Complexitydifferent
LowMediumLowLow
Timedifferent
60-90 min2-4 h60–90 min30-60 min
Participantsdifferent
4-104-102-82-8
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Problem Cluster, Prioritized Challenge, ExperimentJourney Map, Pain-point List, Opportunity BacklogStakeholder Map, Engagement Plan, Risk NotesPower Interest Grid, Strategy per Stakeholder
Tagsno overlap
FacilitationDecisionProblem solvingWorkshop
JourneyServiceService design
StakeholdersAlignmentFacilitationChange
StakeholdersFacilitationAlignmentPlanning
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