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Criterion
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
LowMediumLowMedium
Timedifferent
60-90 min2-4 h30-60 min1-3 h
Participantsdifferent
4-104-102-85-30
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Problem Cluster, Prioritized Challenge, ExperimentJourney Map, Pain-point List, Opportunity BacklogPower Interest Grid, Strategy per StakeholderConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
FacilitationDecisionProblem solvingWorkshop
JourneyServiceService design
StakeholdersFacilitationAlignmentPlanning
FacilitationConsensusWorkshopAlignment
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