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Criterion
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
60-90 minAs needed1-3 h45-90 min
Participantsdifferent
4-104-155-302-5
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Problem Cluster, Prioritized Challenge, ExperimentIncident Log, Action Tracker, Stakeholder UpdatesConsensus Clusters, Theme Titles, Priority AreasA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
FacilitationDecisionProblem solvingWorkshop
IncidentOperationsReliability
FacilitationConsensusWorkshopAlignment
LeanProblem solvingCoachingOperations
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