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Criterion
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Purposedifferent
When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
60-90 minAs needed45-90 min30-90 min
Participantsdifferent
4-104-152-53-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Problem Cluster, Prioritized Challenge, ExperimentIncident Log, Action Tracker, Stakeholder UpdatesA3 Report, Action Plan, Root Cause AnalysisPostmortem Doc, Action Items, Timeline
Tagsno overlap
FacilitationDecisionProblem solvingWorkshop
IncidentOperationsReliability
LeanProblem solvingCoachingOperations
Site Reliability EngineeringIncidentLearningReliability
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