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| Criterion | ![]() Facilitation Decision Jam | ![]() UX Research Empathy Mapping | ![]() Operations 5 Whys | ![]() Operations Kepner-Tregoe |
|---|---|---|---|---|
Purposedifferent | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations. |
Complexitydifferent | Low | Low | Low | High |
Timedifferent | 60-90 min | 30–60 min | 15-30 min | 2-8 h |
Participantsdifferent | 4-10 | 4-8 | 2-6 | 2-8 |
Formatdifferent | Workshop | Workshop | Workshop | Workshop + async |
Outputdifferent | Problem Cluster, Prioritized Challenge, Experiment | Empathy Map, Assumptions List, Research Gaps | Root cause notes, Countermeasures | Problem Analysis, Decision Analysis, Risk Plan |
Tagsno overlap | FacilitationDecisionProblem solvingWorkshop | SynthesisQualitativeWorkshop | Root causeIncidentLeanProblem solving | Problem solvingRoot causeDecisionOperations |



