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Criterion
Paper illustration for DACI
Decision Making
DACI
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-60 min30–60 min per interview30-60 min je Interview90-180 min
Participantsdifferent
2-101 participant per interview5-12 Interviews4-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
DACI Matrix, Decision Owner, Decision LogInterview Notes, Themes, Insight SummaryInterview Notes, Opportunity Themes, Customer QuotesDecision Rights Matrix, Agreement
Tagsno overlap
DecisionRolesGovernanceAlignment
QualitativeResearchCustomerDiscovery
DiscoveryInterviewsOpportunityCustomer
DecisionGovernanceAlignmentResponsibility
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