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Criterion
Paper illustration for DACI
Decision Making
DACI
Paper illustration for RAPID
Decision Making
RAPID
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of Product Vision Board with its method-specific working model.
Product Strategy
Product Vision Board
Purposedifferent
In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When a product needs a shared direction, it connects target audience, benefit, and business picture in a clear vision. It makes the envisioned future legible for the team.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30-60 min45-90 min1-3 h1-2 h
Participantsdifferent
2-103-123-102-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
DACI Matrix, Decision Owner, Decision LogRAPID Role Map, Recommendation, Decision LogCustomer Journey Canvas, Pain Points, Experience OpportunitiesProduct Vision Board, Vision Statement, Assumptions and Validation Questions
Tagsno overlap
DecisionRolesGovernanceAlignment
DecisionRolesGovernance
JourneyCustomerService designCanvas
VisionCanvasStrategyAlignment
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